FAQs

How long does delivery take?
Orders are usually delivered within 8–14 business days. Delivery times may vary by location and supplier availability.

How can I track my order?
Tracking details are shared by email or phone after your order is dispatched.

Which payment methods are accepted?
You can use UPI, cards, net banking, wallets, and Cash on Delivery when those options are available at checkout.

What if I receive a damaged or wrong item?
Contact us within 48 hours of delivery at lumonest112@gmail.com with your order number and clear photos or an unboxing video.

Can I cancel my order?
Cancellation is possible only before dispatch. Contact us as soon as possible.

How do I request a return?
Email lumonest112@gmail.com before sending anything back. If your return is approved, we will share the return instructions and address.